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I have worked actively in the Information Technology field since 1983. My certifications and work experience includes Cisco, Citrix, Intel, Microsoft, Veeam and VMware. I have spent much of my professional career training and supervising IT and other line of business processes.

Tip of the Week: Improve Productivity with a Mobile Strategy

Tip of the Week: Improve Productivity with a Mobile Strategy

Communications can be difficult to manage, especially in today’s business world where workers are more mobile with more devices than ever before. How can you make sure your business’ infrastructure is prepared for the new developments in modern technology solutions? You can start by making sure your team is equipped with the applications and devices they need to stay in touch during the workday.

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Breaking Down Collaboration’s Levels

Breaking Down Collaboration’s Levels

If there’s a single concept that modern businesses are being built around, that concept would have to be collaboration. Group effort and communication are increasingly central to the workflows of today - but there is more to collaboration than just these features. Here, we’ll review what the term collaboration really means, and how it can be leveraged in all its forms.

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Smartwatches Haven’t Become Much Smarter

Smartwatches Haven’t Become Much Smarter

The smartwatch has quite a few benefits, but anything that one might bring to the table is offset drastically by its position as a threat magnet. Vulnerabilities in smart watches and other wearable technology makes using these devices somewhat risky behavior. Today, we will look at some of the features of the modern smartwatch, how hackers are utilizing them to be disruptive, and what you need to do to protect yourself from the risk posed by hackers.

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Tip of the Week: Protect Your Word Document with a Password

Tip of the Week: Protect Your Word Document with a Password

Some documents contain more sensitive data on them than others, making them important to protect. When it won’t do to have documents containing boatloads of sensitive data available to anyone who obtains the document, you can turn to Microsoft Word to have a feature that protects them: password protection.

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Powerful Physical Security Options

Powerful Physical Security Options

Data security isn’t the easiest thing in the world to plan for, especially if your organization doesn’t have any dedicated security professionals on-hand. While protecting your data with traditional methods, like passwords, firewalls, and antivirus, is important, what measures are you taking to make sure a thief or hacker isn’t just walking into your office and making off with your technology?

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The Modern Worker’s Cybersecurity Training

The Modern Worker’s Cybersecurity Training

The modern office can be a pretty monotonous place. When people do similar tasks over and over again, their attention to detail can wane. That may be a problem for your operational efficiency, but depending on what the expectations are, it likely won’t end your company. Ransomware, on the other hand, can be a major problem for any organization it affects. Today, we will share with you how to get your staff to care about the looming threats that target businesses from over the Internet.

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Tip of the Week: Improving Your Wireless Network

Tip of the Week: Improving Your Wireless Network

A company’s wireless network is a big part of what they do. Not only does it provide the freedom for people to move around, it also spurs on collaboration, enhances coordination, and provides more availability for people to be productive. Problems abound with many organizations’ Wi-Fi strategy, however. If your business doesn't take proactive measures to properly manage your wireless connections, they may not be as effective or secure as you need them to be. Today, we’ll give you a few tips to make your wireless platform strong and resilient.

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What Do You Need Your Business’ Technology to Accomplish?

What Do You Need Your Business’ Technology to Accomplish?

Service offerings for business technology are kind of tricky to approach for administrators--especially if they have gotten by just fine without implementing new technology for the past few years. We want you to ask yourself if you are absolutely certain that the solutions aren’t needed by your business. You might find that you actually do need them.

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SamSam Is More than a Computer Virus

SamSam Is More than a Computer Virus

I think by now most people understand just how dangerous ransomware is. Even with some of the ridiculous names they have like Gandcrab, Jigsaw, and WannaCry. Hell, two strains even have names from the James Bond canon: LeChiffre and GoldenEye. But one funny-named strain of ransomware, SamSam, has been devastating information systems for sometime, and has caught the eye of several U.S. law enforcement agencies.

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Tip of the Week: How to Make Your Smartphone Work Better for You

Tip of the Week: How to Make Your Smartphone Work Better for You

The holiday season is coming to an end, which means it’s time to get back to the grind in the new year. However, if you happened to receive an Android device as a gift (or maybe treated yourself to one, I’m not judging), you can leverage it to make work a little easier. We’ll give you a few tips how.

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A Letter Back from Santa’s Elves

A Letter Back from Santa’s Elves

We’ve always been a proponent of preparing for the worst and hoping for the best where a business’ solutions are concerned. That’s why we were happy to receive an email from our friends at the North Pole telling us about a situation they ran into just a few days ago...

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What to Get that Techie in Your Life

What to Get that Techie in Your Life

We all know someone that has to have the latest and greatest technology. They have all of the gaming platforms, they have to get the newest smartphones every year, and they are the only person you know that owns multiple smartwatches. Clearly, some gizmo or gadget would make a great gift, but there’s still the age-old concern: what do you get for someone who seems to have everything?

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Tip of the Week: Keeping It Simple

Tip of the Week: Keeping It Simple

Shortcuts are one of the key parts of using a computer these days, and when properly used, they can make your experience with the device much, much more convenient. You can be more productive throughout the workday and be more effective at completing tasks, all thanks to shortcuts. There are four in particular that can help you be a better computer user.

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Five Flagships You Have to See to Believe

Five Flagships You Have to See to Believe

Smartphones are some of the most important pieces of technology on the open market. In fact, more computing is done today with just a device that can fit in your pocket than was ever done when all there was were PCs. For this reason, people are buying smartphones that are priced much like high-end PCs. Manufacturers have responded to this demand by upgrading their devices every year.

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Then and Now: Move Forward with Your IT Security Initiatives

Then and Now: Move Forward with Your IT Security Initiatives

Mobile devices are great tools that allow for enhanced mobility and convenience, but this increased accessibility is also a major detriment in terms of data security. Mobile devices are notorious for being considerable security threats to businesses that utilize them. Therefore, businesses that use mobile devices on a regular basis should absolutely be aware of how they can influence security policies.

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Help Your Business By Getting Microsoft Office Certified

Help Your Business By Getting Microsoft Office Certified

Certifications are extremely helpful on both a personal and professional level, and it can make all the difference in securing customers or clients. Your staff can become Microsoft Office Specialists on Microsoft Office 2016, and in doing so, will improve their own value and self-worth in the process.

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The Unofficial Guide to Comprehensive Google Account Security

The Unofficial Guide to Comprehensive Google Account Security

There is no denying that a Google account is a very valuable thing to have today, and if valuable doesn’t seem like the right word to use, let’s say practical. Business and casual users alike use the wide variety of services for many purposes - but are they doing so safely?

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Scammers Can Use Gift Cards to Target Your Company

Scammers Can Use Gift Cards to Target Your Company

Ready or not, the season of giving is here, and that means it’s gift card season. These can seem to be the perfect gift for coworkers and employees… which is why everyone will need to be wary of a particular business email compromise scam that has seen an uptick this year.

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Tip of the Week: 5 Ways IT Adds to Business Success

Tip of the Week: 5 Ways IT Adds to Business Success

Of all reasons that a business doesn’t leverage IT, the one that makes the least sense to me has to be their size. There’s just a reluctance to adopt more than what - for whatever reason - is “enough” for a business of their capacity.

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How to Handle Your Tech’s EOL

How to Handle Your Tech’s EOL

While some things may last forever (or at least seem to), your business’ technology certainly isn’t one of them. Moreover, when your solutions do reach their end-of-life (EOL), it is crucial that they are upgraded and/or replaced so that you can avoid negative consequences for your business.

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Please join us in congratulating Bill Vann on his promotion to Customer Success Manager....

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