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I have worked actively in the Information Technology field since 1983. My certifications and work experience includes Cisco, Citrix, Intel, Microsoft, Veeam and VMware. I have spent much of my professional career training and supervising IT and other line of business processes.

A Business’ Policies Define Them

A Business’ Policies Define Them

Business processes and procedures are a key component of any successful company. There are plenty of examples of businesses that have literally been built on the practices that they have implemented. We’ll go over a familiar example here, and how you can start to tighten up your own processes.

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Hosted Desktops and How They May Be Right for You

Hosted Desktops and How They May Be Right for You

Upgrading your business’ technology can be extraordinarily expensive. If you’ve been using the same desktops for years, but don't necessarily have the money to upgrade your whole business’ IT, an option that you can consider is deploying a hosted desktop. Today, we will define exactly what a hosted desktop is, and why it is a good solution for companies that are in a bind. 

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Virtual Assistants are Everywhere… What Will This Mean at Work?

Virtual Assistants are Everywhere… What Will This Mean at Work?

Virtual assistants are everywhere. Either a device can be controlled with them, or it has the assistant built into it natively, and they are now common in the home and the office alike. In fact, their daily use in the workplace has been predicted by Gartner to reach 25 percent by 2021.

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A Look at the Top Smartphones Heading Into 2020

A Look at the Top Smartphones Heading Into 2020

Across the board, smartphones are useful. People can manage their home, work, and social lives through their phone. They can feed their pets, order food, and get about anywhere with the use of a smartphone. As 2020 descends upon us, we thought it would be smart to take a look at some of the top smartphones you can buy.

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What Technologies Should Businesses Prepare For?

What Technologies Should Businesses Prepare For?

As the holiday season we just survived shows us, new technology can be a really popular topic, especially for consumers. Businesses, on the other hand, have a lot of their excitement tempered by how much of a risk new tech presents - something could just as easily be a game-changer for their operations as it could prove to be a major source of problems that ultimately creates huge issues.

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Tip of the Week: Organization is Key

Tip of the Week: Organization is Key

One of the earliest memories I can remember is being relentlessly reminded “organization is the key to success”.  While it might have been a comedic expression to say while cleaning up the house, becoming a business owner has undoubtedly caused organization to become more of a strategy rather than an obsession.

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Some of Our Favorite MSP-Themed Memes

Some of Our Favorite MSP-Themed Memes

“Memes” have entered the common language in a very real way, as everyone - from politicians to people on Facebook to yes, businesses - use them to communicate their messages… but why? Today, we’ll go over why the Internet meme has become so common, as well as share some of our favorite IT memes.

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Stay Ahead of Time

Stay Ahead of Time

With any luck, hearing that Microsoft is calling it quits on two of its most popular operating systems is old news. After all, Microsoft has been reminding Windows 7 users that January 14 is their end of support date, and that they really need to upgrade… but about 25 percent of Windows 7 users haven’t.

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Tip of the Week: Upping Your Efficiency with Email

Tip of the Week: Upping Your Efficiency with Email

Your business email is a very useful tool, if used properly. Unfortunately, there are plenty of ways that your email can also serve as a major time sink. For this week’s tip, we wanted to explore a few ways to help keep email useful, rather than distracting and stressful.

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Strengthening Communications for the New Year

Strengthening Communications for the New Year

A quick Google search for “the most important thing for a company to be successful” kicks back a huge number of results - with answers ranging from “effective team management” to “sales skills” to “good decision making” to “strong relationships.” What do the vast majority of these answers have in common? They all rely on effective communications skills. Considering this, it seems prudent to encourage the kind of communication that nurtures success.

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The Benefits of Co-Managed IT

The Benefits of Co-Managed IT

As a general rule, necessity dictates when a business upgrades the technology, they use each day. Sometimes it is because the tech they have been using can no longer support their needs, and sometimes, the solutions that are utilized simply aren’t efficient enough to keep up with operations any longer. New technologies may be adopted as a means to increase productivity, while others may actually be required by government-mandated regulations.

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A Modernized Christmas Story

A Modernized Christmas Story

In recognition of the holiday this year, we’ve decided to adapt a famous tale to a more contemporary setting, and create a parody of the holiday classic, A Christmas Story. We hope you enjoy this retelling, as much as we enjoyed writing it!

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What We Mean By “Managed Services”

What We Mean By “Managed Services”

As a managed service provider, we realize that it may not be totally clear what it is that we do, exactly. To resolve this, we wanted to devote a blog to review what we provide to businesses like yours, and how our services can benefit you.

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How Can Customer Relationship Management Elevate Your Business?

How Can Customer Relationship Management Elevate Your Business?

Businesses deal in relationships. They have to create a relationship with their clients and customers to keep them coming in the door, whether they are serving other business needs or consumer ones. Of course, it can be hard enough to manage all of the relationships in one’s personal life… how can one possibly add business relationships into the mix?

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3 Ways a VPN Can Benefit Your Business

3 Ways a VPN Can Benefit Your Business

The Internet is an indispensable tool, that much is certain. Unfortunately, the only other certainty is that there are millions of people on the Internet looking to intercept data, breach networks, and steal anything they can. That is why your business spends those extra precious dollars on cybersecurity. One tool that isn’t always mentioned as a part of a cybersecurity strategy is the virtual private network, or VPN. 

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Keep Your Last Minute Internet Shopping Safe

Keep Your Last Minute Internet Shopping Safe

With the big day just over a week away, a lot of people are scouring websites for the right gift. While frantic online shopping like this has become a holiday tradition in its own right, there is no reason to spoil the season by having your identity stolen online. That’s why we wanted to quickly review a few safeguards to keep in mind while online shopping.

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A BYOD Strategy Can Make a Huge Difference

A BYOD Strategy Can Make a Huge Difference

There are plenty of reasons - including employee satisfaction, productivity benefits, and cost savings, to boot - that many organizations have adopted BYOD (or Bring Your Own Device) policies. Having said that, it is important that you have a few guidelines and other policies firmly established concerning your employees’ secure use of their own devices… policies, such as:

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Tip of the Week: Two-Factor Authentication Boosts Your Security

Tip of the Week: Two-Factor Authentication Boosts Your Security

To keep your business’ network and infrastructure secure, you need to adhere to solid password practices. That includes not using the same password across different sites, using password managers when possible, and choosing passwords that are unique, but memorable. One of the most useful technologies used to secure accounts is two-factor authentication (2FA). Let’s take a look at how to incorporate 2FA into your security strategy.

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Is Your Network Up to Speed?

Is Your Network Up to Speed?

In today’s day and age, it is effectively unheard of for a business not to rely on the Internet in some shape or form. This means that maintaining a well-functioning network is of increased importance for businesses of all sizes, which in turn will require you to make a few critical determinations. Here, we’ll examine some of the factors that may indicate your networking equipment is due for a refresh.

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Ramp Up Distribution with Fleet Management Tools

Ramp Up Distribution with Fleet Management Tools

The Internet has made it possible to purchase goods and services so easily that we need new people to blame when we don’t have those purchases in hand in less than 72 hours. The speed in which shipping is capable nowadays is the result of superior logistics. If your business is beginning to utilize ecommerce, or if it has trouble with the costs associated with the distribution of your goods, a fleet management system could be the solution to your problems. 

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Please join us in congratulating Bill Vann on his promotion to Customer Success Manager....

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