• Register

Data Net Blog

Depending on Your Situation, VoIP May or May Not Make Sense

Depending on Your Situation, VoIP May or May Not Make Sense

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

What is VoIP?
Before we get started listing the pros and cons, we should explain what exactly VoIP is. Voice over Internet Protocol uses your organization’s existing Internet connection to make and receive phone calls. Besides phone calls, it also gives organizational access to other features like voicemail, call waiting, call forwarding, and instant messaging.

The Pros of VoIP
If your business still uses landlines from a telephone service provider, VoIP can go a long way toward reducing your monthly costs, while providing a system that is reliable enough for business. The biggest benefit that a VoIP system can provide is the cost savings. Some VoIP systems are less feature-rich than others, but if you get one that has all the bells and whistles, you can make and receive calls from anywhere using multiple phones. Another potential benefit is that often times a VoIP system is at the center of a unified communications system. With the right solution, you can integrate conferencing, instant messaging, email, and your VoIP business phone system into a superior support and communications platform. Some VoIP platforms also provide users with video chat and file sharing, making it simpler than ever to collaborate.

As stated above an additional benefit of a VoIP telephony system is that it can be used from multiple phones. Not only can you use a VoIP solution from a headphone and mic hooked into your computer, you can also get phone handsets that hook up to a computer providing a more traditional experience to callers. Many VoIP solutions have dedicated applications that can be downloaded from the various app stores and run on a mobile device. A quick setup can provide you with a mobile work phone.

The Cons of VoIP
It may be hard to consider any cons to VoIP when you look at the cost difference between the two, but there are some troubling aspects of your average VoIP system. One is security. Some organizations simply don’t trust other organizations with their data. If yours is one of these, you would have to buy the PBX server that would run your phone system. These PBX servers can be very expensive to buy and cost a lot more to properly set up. With cloud-hosted platforms, however, all of this cost is mitigated.

Another qualification some VoIP users have struggled with is call clarity. The way VoIP works, Turing voice files into data packets and sending them over the Internet can produce some lackluster audio results. Some produce choppy communications, while others will lag. This is largely because when data packets are sent sometimes they aren’t sent (or received) in the right order. This is a normal problem in data transmission, but when you are listening to a choppy voice on the other end of the phone, it doesn’t matter what the reasons are.

Additionally, if your organization doesn’t have the proper bandwidth to effectively run a VoIP solution, you may have problems with your sound. If this is the case, the business looking to implement the VoIP product will likely have to upgrade their organizational bandwidth in order to have a reliable voice over IP system. Lastly, emergency services can be elusive with a VoIP solution. Since the location of the caller can’t always be determined with VoIP, a call to 911 will sometimes give you a dispatcher multiple jurisdictions away.

Implementing a VoIP system can make loads of sense for any growing or established small and medium-sized business. Are you thinking about it switching? If so, contact the expert consultants at Data Net and we can set you up with several VoIP options that you can then customize to meet the needs of your business. Call us today at (760) 466-1200 for more information.

5 Basic Steps to Building a Better Backup Strategy
Tip of the Week: How to Keep Your Cabling Under Co...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Saturday, February 16, 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Best Practices Technology Business Computing Network Security Productivity User Tips Privacy Tech Term Smartphones Malware Cybersecurity Internet Efficiency Hardware Email Microsoft Android Communications Cloud Data Innovation Mobile Device Software Communication Google Browser Wi-Fi Ransomware VoIp Passwords Collaboration Network IT Support Small Business Mobile Devices Business Management Cloud Computing Internet of Things Applications Users Hackers Hosted Solutions Data recovery Wireless IT Services Backup Business Social Media Holiday Data Backup Managed IT services Windows 10 Saving Money Access Control Employer-Employee Relationship Managed IT Services Marketing Microsoft Office Blockchain Workplace Tips Word Outsourced IT Networking Smartphone Patch Management Information Virtual Assistant Managed IT Service Mobility Physical Security Phishing Remote Monitoring and Management Virtualization Bandwidth Medical IT Miscellaneous Excel VPN Data Protection BDR Chrome Gmail Scam Data Breach Connectivity Data Management Business Intelligence Computer Apps Tech Terms Cost Management Compliance Computers Facebook Automation Cortana Router G Suite How To Artificial Intelligence Government Remote Computing Virus Wireless Charging Password Data Security Save Money Office Tech Support Sports Reporting Document Management Antivirus Telephone System Bring Your Own Device Update Inventory Threat Machine Learning Tactics Law Enforcement Telecommuting RAM Authorization Laptop Backup and Disaster Recovery Amazon disposal Personal Information User Tip Spyware Trends Error Sales Online Shopping Remote Support Training Content Filtering Alert Vulnerability Paperless Office Staff Office 365 Cleaning Hybrid Cloud Outlook IT Management Mobile Security Server Printing Microsoft Teams Hard Drives Help Desk Server Management Value E-Commerce A.I. Analytics Tablet Settings Security Cameras WannaCry SaaS Digital Websites User Security Telephony Cables Profitability Operating System Comparison Apple Paper Managed Service Telecommute Workers Company Culture SSD Business Continuity Payment Tip of the week Congratulations Movies Touchscreen Wearables HIPAA Travel GDPR Safety Business Technology Voice over IP Botnet Voice over Internet Protocol Eliminating Downtime Specifications iPhone Ink Data loss File Sharing Millennials Managing Stress Upgrade Website Maintenance Plug-In Database instant Messaging Gadgets WhatsApp Microsoft Office 365 Big Data Technology Tips Knowledge Battery Environment Healthcare Hard Drive Education Streaming Media Storage Edge Remote Monitoring BYOD Network Attached Storage Conferencing Lead Generation Licensing PowerPoint HP Spam News Troubleshooting IT budget Twitter Certification Internet Explorer Proactive IT Cybercrime Vulnerabilities Unified Communications Authentication e-waste Processors Live Streaming Downloads Dark Web Dongle eCommerce Retail Wireless Internet WiFi Cryptocurrency Analysis Quick Tips Thank You Disaster Recovery Printers Regulation

Latest News & Events

Please join us in congratulating Bill Vann on his promotion to Customer Success Manager....

Contact Us

Learn more about what Data Net can do for your business.

Call Us Today
Call us today
(760) 466-1200

5795 Kearny Villa Road
San Diego, California 92123