Blog
home
  • Register

Depending on Your Situation, VoIP May or May Not Make Sense

Depending on Your Situation, VoIP May or May Not Make Sense

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

What is VoIP?
Before we get started listing the pros and cons, we should explain what exactly VoIP is. Voice over Internet Protocol uses your organization’s existing Internet connection to make and receive phone calls. Besides phone calls, it also gives organizational access to other features like voicemail, call waiting, call forwarding, and instant messaging.

The Pros of VoIP
If your business still uses landlines from a telephone service provider, VoIP can go a long way toward reducing your monthly costs, while providing a system that is reliable enough for business. The biggest benefit that a VoIP system can provide is the cost savings. Some VoIP systems are less feature-rich than others, but if you get one that has all the bells and whistles, you can make and receive calls from anywhere using multiple phones. Another potential benefit is that often times a VoIP system is at the center of a unified communications system. With the right solution, you can integrate conferencing, instant messaging, email, and your VoIP business phone system into a superior support and communications platform. Some VoIP platforms also provide users with video chat and file sharing, making it simpler than ever to collaborate.

As stated above an additional benefit of a VoIP telephony system is that it can be used from multiple phones. Not only can you use a VoIP solution from a headphone and mic hooked into your computer, you can also get phone handsets that hook up to a computer providing a more traditional experience to callers. Many VoIP solutions have dedicated applications that can be downloaded from the various app stores and run on a mobile device. A quick setup can provide you with a mobile work phone.

The Cons of VoIP
It may be hard to consider any cons to VoIP when you look at the cost difference between the two, but there are some troubling aspects of your average VoIP system. One is security. Some organizations simply don’t trust other organizations with their data. If yours is one of these, you would have to buy the PBX server that would run your phone system. These PBX servers can be very expensive to buy and cost a lot more to properly set up. With cloud-hosted platforms, however, all of this cost is mitigated.

Another qualification some VoIP users have struggled with is call clarity. The way VoIP works, Turing voice files into data packets and sending them over the Internet can produce some lackluster audio results. Some produce choppy communications, while others will lag. This is largely because when data packets are sent sometimes they aren’t sent (or received) in the right order. This is a normal problem in data transmission, but when you are listening to a choppy voice on the other end of the phone, it doesn’t matter what the reasons are.

Additionally, if your organization doesn’t have the proper bandwidth to effectively run a VoIP solution, you may have problems with your sound. If this is the case, the business looking to implement the VoIP product will likely have to upgrade their organizational bandwidth in order to have a reliable voice over IP system. Lastly, emergency services can be elusive with a VoIP solution. Since the location of the caller can’t always be determined with VoIP, a call to 911 will sometimes give you a dispatcher multiple jurisdictions away.

Implementing a VoIP system can make loads of sense for any growing or established small and medium-sized business. Are you thinking about it switching? If so, contact the expert consultants at Data Net and we can set you up with several VoIP options that you can then customize to meet the needs of your business. Call us today at (760) 466-1200 for more information.

5 Basic Steps to Building a Better Backup Strategy
Tip of the Week: How to Keep Your Cabling Under Co...
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Saturday, July 21, 2018

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Best Practices Business Computing Technology Cybersecurity Network Security Privacy Communications Tech Term Malware Hardware Microsoft Android Smartphones Email VoIp Internet Managed IT services Wi-Fi Cloud Ransomware Mobile Devices Productivity Business Management Data Software IT Support Backup Social Media Small Business Applications Employer-Employee Relationship Patch Management Gmail Artificial Intelligence Physical Security Phishing Collaboration Cloud Computing Save Money Network Computer Wireless IT Services Excel Business Chrome Scam Data Breach Passwords Hackers Outsourced IT VPN Cortana Innovation Router Data Management Google Government Remote Computing Wireless Charging Blockchain Internet of Things Windows 10 Virtual Assistant Communication Managed IT Service Word Business Intelligence Tech Terms Cost Management Browser Computers Smartphone Virus How To Data Protection Networking Saving Money WannaCry Ink Cybercrime User Security Telephony Managing Stress Data Backup Comparison Marketing Maintenance Plug-In Password e-waste Hosted Solutions Workers Remote Support Dongle Alert Vulnerability Inventory Tip of the week Streaming Media Document Management Cleaning Antivirus HIPAA PowerPoint Machine Learning Tactics Business Technology Voice over IP G Suite Access Control Laptop Backup and Disaster Recovery Specifications Internet Explorer Proactive IT Efficiency disposal File Sharing Millennials Unified Communications Bandwidth Information IT Management Mobile Security Downloads Paperless Office Staff Knowledge Battery Apple Hard Drives Hard Drive Sports Microsoft Office Holiday Bring Your Own Device Conferencing Lead Generation Threat Remote Monitoring and Management Congratulations Server Management Value RAM Analytics BDR Amazon Travel Operating System Trends Digital Botnet Websites iPhone SSD Processors Telecommute eCommerce Hybrid Cloud Office Printing WhatsApp Microsoft Teams Website Data recovery User Tips Virtualization Users Education Law Enforcement Telecommuting A.I. Remote Monitoring Safety Licensing Facebook User Tip Spyware Connectivity News Data loss Sales Online Shopping Cables Content Filtering Paper Automation Database Miscellaneous Office 365 Company Culture Big Data Technology Tips Server Workplace Tips Live Streaming Network Attached Storage Environment Movies Retail Edge Tech Support IT budget Twitter Managed IT Services Apps HP Telephone System Spam Tablet Settings Voice over Internet Protocol Thank You Analysis Gadgets Managed Service WiFi

Latest News & Events

Please join us in congratulating Bill Vann on his promotion to Customer Success Manager....

Contact Us

Learn more about what Data Net can do for your business.

Call Us Today
Call us today
(760) 466-1200

5795 Kearny Villa Road
San Diego, California 92123