Blog
home
  • Register

Data Net Blog

How Managed IT Depends on Remote Monitoring and Management

How Managed IT Depends on Remote Monitoring and Management

Let’s face facts - you went into business to serve a need that you saw the market lacking. What you didn’t do is go into business to repeatedly have to shift your focus and fix whatever was going wrong with the technology you require to serve that need effectively. Many businesses are in the same boat, which is why managed service providers like us offer remote monitoring and management services.

Managed Services in A Nutshell
If your business uses technology, there will come a time when it will require some kind of service or maintenance in order to remain operational. There are two ways that this can be approached.

The first way is the more traditional “use it until it breaks, then have it fixed or replaced” option. Referred to as break/fix, this approach admittedly works, but at the very high cost of lost productivity and maintenance visit fees. However, thanks to improvements in technology, we now have access to another option.

This option, managed services, utilizes the tech we have today to monitor a system for issues instead of waiting for one to show itself and disrupt business processes. This approach also has the added benefit of mostly eliminating unexpected fees, as it instead utilizes a consistent (and budget-able) recurring monthly cost.

What RMM Has to Do With It
Remote monitoring and maintenance is basically the reason that managed IT is able to exist as we know it today. The whole idea of managed services is that we, the managed service provider, are responsible for keeping your network and solutions up and ready for you to use. RMM allows us to do so without physically coming to your location and disrupting your users. This, in turn, creates quite a few benefits for you:

  • Like we said, your users are going to have minimal disruptions. You’re already losing productivity, why would we make it worse by barging in and causing a scene? By using our remote capabilities, we can usually solve the problem without an in-office visit.
  • We can also resolve your issues much faster. Since there is no travel involved, you won’t have to wait for nearly as long to have your solutions seen to. As a result, you can get back on track and make money quicker.
  • Finally, we can solve problems without you knowing you had them. So far, we’ve mainly focused on the maintenance aspect of RMM, but we can’t sell the monitoring aspect short. If a threat or impending issue pops up, we’ll know, and we’ll get right to work resolving it for you.

Of course, an MSP like Data Net can do a lot more to assist your business with the IT you rely on. To learn more about what we do, read some of our other blogs, and call us at (760) 466-1200 to speak to one of our IT professionals.

Turning a Profit, the MSP Way
Intro to Your Tech: Zero-Day
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Tuesday, March 19, 2019

Captcha Image

Tag Cloud

Tip of the Week Security Best Practices Technology Business Computing Network Security Privacy Productivity Tech Term User Tips Microsoft Smartphones Communication Malware Email Cybersecurity Internet Data Google Cloud Hardware Communications Android Efficiency Mobile Device Browser Mobile Devices Passwords Software Windows 10 Innovation Users IT Services VoIp Collaboration Hackers IT Support Network Business Management Wi-Fi Ransomware Small Business Data recovery Hosted Solutions Wireless Cloud Computing Business Data Backup Outsourced IT Holiday Managed IT services Backup Social Media Applications Internet of Things Managed IT Services Patch Management Marketing Saving Money Workplace Tips Networking Access Control Chrome Microsoft Office Information Word Employer-Employee Relationship Smartphone Blockchain Gmail Business Intelligence Connectivity Tech Terms Cost Management Computer Computers Facebook Physical Security Phishing Automation Apps Compliance Data Security Excel Mobility Artificial Intelligence Cortana Password Router Save Money Scam Data Breach Wireless Charging Government Remote Computing G Suite Virtual Assistant Managed IT Service Bandwidth Virtualization Paperless Office Remote Monitoring and Management VPN Miscellaneous Office 365 BDR Medical IT Data Management Data Protection Virus How To Live Streaming Upgrade A.I. WannaCry Retail Chrome OS User Security Telephony Comparison SaaS Telephone System instant Messaging Workers Cables Profitability Tech Support Safety Paper Managed Service Healthcare Tip of the week Company Culture Data loss Big Data Technology Tips Certification Movies HIPAA Touchscreen Remote Support Database Business Technology Voice over IP Specifications GDPR Network Attached Storage Cleaning Environment Vulnerabilities File Sharing Millennials Voice over Internet Protocol Eliminating Downtime Edge Alert Vulnerability Knowledge Ink Battery IT budget Twitter Managing Stress HP Spam Hard Drive Microsoft Office 365 Cybercrime Maintenance Plug-In Conferencing Streaming Media Lead Generation Storage e-waste Cryptocurrency BYOD Dongle PowerPoint Inventory Personal Information Troubleshooting Document Management Antivirus Apple Proactive IT Congratulations Laptop Backup and Disaster Recovery Training Unified Communications Processors Authentication Machine Learning Tactics Internet Explorer eCommerce Help Desk Office Downloads Dark Web Botnet disposal Wireless Internet Travel Sports Reporting IT Management Mobile Security E-Commerce Law Enforcement Telecommuting Bring Your Own Device Update Staff iPhone Threat Online Shopping Gadgets WhatsApp Hard Drives Security Cameras User Tip RAM Spyware Authorization Website Sales Business Continuity Content Filtering Trends Error Server Management Remote Monitoring Value Time Management Amazon Analytics Education Server News Operating System Payment Hybrid Cloud Outlook Digital Licensing Websites Tablet Printing Settings SSD Wearables Microsoft Teams Telecommute WiFi Disaster Recovery Printers Thank You Regulation Windows 7 Analysis Quick Tips

Latest News & Events

Please join us in congratulating Bill Vann on his promotion to Customer Success Manager....

Contact Us

Learn more about what Data Net can do for your business.

Call Us Today
Call us today
(760) 466-1200

5795 Kearny Villa Road
San Diego, California 92123