Blog
home
  • Register

Data Net Blog

How Managed IT Depends on Remote Monitoring and Management

How Managed IT Depends on Remote Monitoring and Management

Let’s face facts - you went into business to serve a need that you saw the market lacking. What you didn’t do is go into business to repeatedly have to shift your focus and fix whatever was going wrong with the technology you require to serve that need effectively. Many businesses are in the same boat, which is why managed service providers like us offer remote monitoring and management services.

Managed Services in A Nutshell
If your business uses technology, there will come a time when it will require some kind of service or maintenance in order to remain operational. There are two ways that this can be approached.

The first way is the more traditional “use it until it breaks, then have it fixed or replaced” option. Referred to as break/fix, this approach admittedly works, but at the very high cost of lost productivity and maintenance visit fees. However, thanks to improvements in technology, we now have access to another option.

This option, managed services, utilizes the tech we have today to monitor a system for issues instead of waiting for one to show itself and disrupt business processes. This approach also has the added benefit of mostly eliminating unexpected fees, as it instead utilizes a consistent (and budget-able) recurring monthly cost.

What RMM Has to Do With It
Remote monitoring and maintenance is basically the reason that managed IT is able to exist as we know it today. The whole idea of managed services is that we, the managed service provider, are responsible for keeping your network and solutions up and ready for you to use. RMM allows us to do so without physically coming to your location and disrupting your users. This, in turn, creates quite a few benefits for you:

  • Like we said, your users are going to have minimal disruptions. You’re already losing productivity, why would we make it worse by barging in and causing a scene? By using our remote capabilities, we can usually solve the problem without an in-office visit.
  • We can also resolve your issues much faster. Since there is no travel involved, you won’t have to wait for nearly as long to have your solutions seen to. As a result, you can get back on track and make money quicker.
  • Finally, we can solve problems without you knowing you had them. So far, we’ve mainly focused on the maintenance aspect of RMM, but we can’t sell the monitoring aspect short. If a threat or impending issue pops up, we’ll know, and we’ll get right to work resolving it for you.

Of course, an MSP like Data Net can do a lot more to assist your business with the IT you rely on. To learn more about what we do, read some of our other blogs, and call us at (760) 466-1200 to speak to one of our IT professionals.

Turning a Profit, the MSP Way
Intro to Your Tech: Zero-Day
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Monday, January 21, 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Best Practices Technology Business Computing Network Security Tech Term Productivity Privacy User Tips Smartphones Internet Malware Cybersecurity Cloud Microsoft Android Communication Browser Hardware Email Efficiency Communications Mobile Device Google Small Business IT Support Network Wi-Fi Ransomware VoIp Data Software Wireless Backup Social Media IT Services Data recovery Holiday Collaboration Managed IT services Windows 10 Cloud Computing Mobile Devices Data Backup Business Management Applications Internet of Things Passwords Hackers Hosted Solutions Innovation Users Business Word Blockchain Workplace Tips Outsourced IT Smartphone Patch Management Saving Money Networking Information Access Control Employer-Employee Relationship Managed IT Services Microsoft Office Marketing Connectivity BDR Computer Data Management Mobility Apps Business Intelligence Compliance Cortana Tech Terms Cost Management Virus How To Router Computers Facebook Wireless Charging Automation Government Remote Computing Virtual Assistant Physical Security Phishing Managed IT Service Virtualization Artificial Intelligence Password Save Money Excel Miscellaneous Remote Monitoring and Management Chrome Data Protection Medical IT Bandwidth Scam Data Breach Gmail VPN Server Management Value SaaS Botnet Tip of the week Analytics Cables Profitability Travel Managed Service Data Security HIPAA Digital Websites Company Culture iPhone Business Technology Voice over IP Operating System Paper Gadgets WhatsApp Specifications Telecommute Movies Touchscreen Website File Sharing Millennials SSD Knowledge Battery GDPR Remote Monitoring Voice over Internet Protocol Eliminating Downtime Education Ink News Hard Drive Safety Managing Stress Licensing Conferencing Lead Generation Data loss Microsoft Office 365 Maintenance Plug-In Training Database Streaming Media Storage Retail Big Data Technology Tips BYOD Help Desk Live Streaming Environment PowerPoint Telephone System Processors Edge G Suite Troubleshooting Tech Support eCommerce Network Attached Storage Office HP Spam Unified Communications Authentication IT budget Twitter Internet Explorer Proactive IT Security Cameras Cybercrime Downloads Dark Web Remote Support Law Enforcement Telecommuting Wireless Internet Business Continuity e-waste Sports Reporting Cleaning User Tip Spyware Dongle Bring Your Own Device Update Alert Vulnerability Sales Online Shopping Content Filtering Document Management Antivirus RAM Authorization Office 365 Inventory Threat Wearables Server Machine Learning Tactics Trends Error Laptop Backup and Disaster Recovery Amazon Upgrade disposal Hybrid Cloud Outlook Tablet Settings Healthcare WannaCry Paperless Office Staff Microsoft Teams Apple User Security Telephony IT Management Mobile Security Printing Comparison A.I. Workers Hard Drives Certification Congratulations Disaster Recovery Personal Information Printers Regulation WiFi Thank You Quick Tips Analysis

Latest News & Events

Please join us in congratulating Bill Vann on his promotion to Customer Success Manager....

Contact Us

Learn more about what Data Net can do for your business.

Call Us Today
Call us today
(760) 466-1200

5795 Kearny Villa Road
San Diego, California 92123