• Register

Data Net Blog

Why (and How) to Train Employees on Their Technology

Why (and How) to Train Employees on Their Technology

Chances are, your employees aren’t going to be able to just sit down and immediately begin using your business’ technology solutions. This is one reason why employee training is an invaluable investment of time. Let’s discuss some others.

Why Might Your Employees Need Training?

Let’s start off immediately with the most obvious reason: you have a new hire, and they need to be educated on how to use the solutions your business relies on. While it may take some time to do so, this time will be less than what you’d lose if you simply left your employees to fend for themselves and figure out how to use your solutions on their own.

Even your more experienced employees will need this training. The average employee will only retain about 40 percent of what is covered during their introduction to a given topic, which makes continuing education a crucial consideration for your operational productivity. Technology also changes fairly frequently, and you should be gradually optimizing your processes to improve their efficiency.

These factors mean that your employees will likely begin using a different solution than they were initially trained on. Doesn’t it make sense to make sure they are also instructed on how to properly use it?

Training Options

Of course, there are a few different ways to go about this instruction. One common (and usually effective) means is to pair a new employee with an experienced one who knows the process. This on-the-job training not only allows practical instruction to take place, it can encourage the development of workplace camaraderie.

Alternatively, if a new technology is introduced into the workplace, your entire staff may need instruction into how to use it. Many manufacturers feature online training sessions or webinars to help reinforce that piece of technology’s potential benefits in the office. You can run these sessions as well, once you’re well acquainted with the solution yourself. If at all possible, avoid holding this training in a single, all-inclusive session. It may be better to set aside some time each week, allowing your employees to apply what they’ve learned and build up their knowledge.

Some businesses have seen success in splitting their team up into internal groups, as these groups allow employees who more readily embrace the change to assist those who don't.

What If Your Team Still Needs Help?

Of course, people are bound to forget some things over time. Instead of having your employees interrupt each other’s workflows with technology questions (or worse, issues), consider implementing an outsourced Help Desk solution. A Help Desk implementation gives your staff unlimited access to professional resources that are at the ready to efficiently resolve their needs - whether they’ve encountered a legitimate problem, or just need a hand getting something done.

Data Net can provide your business with our Help Desk services. To learn more, reach out to us at (760) 466-1200.

Celebrating Women with Technical Jobs
Tip of the Week: Using OneNote as a Knowledge Cent...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Saturday, April 20, 2019

Captcha Image

Tag Cloud

Tip of the Week Security Best Practices Technology Business Computing Network Security Productivity Privacy User Tips Internet Smartphones Tech Term Microsoft Communication Google Cloud Malware Email Cybersecurity Data Efficiency Innovation Hardware Android Communications IT Support Windows 10 Browser Mobile Devices Mobile Device Passwords Users Software Business Collaboration Network Wi-Fi Small Business Ransomware VoIp Hackers Business Management IT Services Managed IT services Data recovery Cloud Computing Applications Managed IT Services Internet of Things Chrome Hosted Solutions Data Backup Wireless Bandwidth Backup Workplace Tips Holiday Social Media Outsourced IT Word Smartphone Blockchain Patch Management Saving Money Information Employer-Employee Relationship Networking Access Control Marketing Microsoft Office Apps Compliance Router Gadgets VPN Government Remote Computing Healthcare BDR Wireless Charging Net Neutrality Data Management How To Managed IT Service Virus G Suite Office Virtual Assistant Data Security Business Intelligence Virtualization Mobility Tech Terms Cost Management Physical Security Phishing Miscellaneous Office 365 Computers Facebook Remote Monitoring and Management Data Protection Automation Excel Medical IT Gmail Artificial Intelligence Save Money Scam Data Breach Computer Password Connectivity Paperless Office Cortana Website Ink instant Messaging Hard Drives WhatsApp Managing Stress Conferencing Lead Generation Plug-In Analytics Education Microsoft Office 365 Employees Server Management Value Remote Monitoring Maintenance Certification Digital Websites Licensing Streaming Media Storage eCommerce Operating System News BYOD Processors PowerPoint Vulnerabilities SSD Troubleshooting Telecommute Internet Explorer Proactive IT Law Enforcement Telecommuting Live Streaming Unified Communications Authentication Retail Safety Tech Support Downloads Dark Web Sales Online Shopping Human Resources Telephone System Wireless Internet User Tip Spyware Data loss Sports Reporting Cryptocurrency Bring Your Own Device Update Content Filtering Remote Support Threat Personal Information Big Data Technology Tips RAM Authorization Server Database Training Edge Alert Vulnerability Trends Error Tablet Settings Employee-Employer Relationship Network Attached Storage Environment Cleaning Amazon HP Spam User Security Telephony IT budget Twitter Hybrid Cloud Outlook WannaCry Help Desk Printing Workers E-Commerce Microsoft Teams Comparison Cybercrime Tip of the week Security Cameras Dongle A.I. Electronic Health Records e-waste Document Management Antivirus Apple SaaS Business Technology Voice over IP Time Management Inventory Cables Profitability HIPAA Business Continuity Paper Managed Service File Sharing Millennials Payment Laptop Backup and Disaster Recovery Congratulations Company Culture Specifications Machine Learning Tactics Wearables Travel Movies Touchscreen Knowledge Battery Health disposal Botnet Upgrade Staff iPhone GDPR Chrome OS IT Management Mobile Security Voice over Internet Protocol Eliminating Downtime Hard Drive Printers Regulation Solid State Drive WiFi Hard Disk Drive Windows 7 Analysis Thank You Quick Tips Disaster Recovery

Latest News & Events

Please join us in congratulating Bill Vann on his promotion to Customer Success Manager....

Contact Us

Learn more about what Data Net can do for your business.

Call Us Today
Call us today
(760) 466-1200

5795 Kearny Villa Road
San Diego, California 92123